Privacy Policy
Last updated on July 18th, 2024
Our Commitment
Fast prioritizes your privacy. We collect minimal information necessary to enable our services, monitor stability and performance, and improve our offerings. We do not sell user data, show ads, or collaborate with third-party traffic monetization services or platforms. Limited analysis of activity is done to prevent abuse, ensure a high level of service performance, and detect bugs. If you have questions, please contact us at privacy@fast.io .
Fine Print
This Fast Technologies (“Fast”) Privacy Policy, in conjunction with the Terms of Service, and other terms and conditions of use which are incorporated herein by reference and may be posted and applicable to specific services, collectively referred to as the “Agreement”, governs your use of this website, content, apps, software, products and services provided to you on, from, or through the Fast website or platform (collectively, the “Services”). Fast may modify the Agreement, and any significant changes will become effective 30 days after posting on the website. We will notify you directly via email or through a prominent notice on our website and require your acceptance of any significant changes to this Privacy Policy. Your continued use of the website and any associated services, the “Services”, indicates your acceptance of the Agreement.Personally Identifiable Information (PII) includes, but is not limited to, names, addresses, email addresses, IP addresses, or any other identifier used to identify or track an individual. We store PII to enable upload and download services, prevent abuse, ensure high service levels (performance and error monitoring), and provide customer support. Under GDPR and CCPA, you have the right to access, rectify, delete, restrict processing of, and object to the processing of your PII. To exercise these rights, please contact us at privacy@fast.io .
This Privacy Policy governs your use of the Fast Services, regardless of how you access it, and by using our Services you consent to the limited collection, processing, and storage as described in this Privacy Policy. We automatically receive limited types of information when you interact with our website, apps, services, and platform. This information includes your computer, tablet, mobile, or other digital device’s IP address, access times, your browser type and language. We may also collect information about the type of operating system you use, your account activity, and accessed pages. This data is collected in compliance with GDPR and CCPA, ensuring minimal collection and processing. Personal and non-personally identifiable information may be shared with third parties who assist us in providing services. These third parties are contractually obligated to protect your data and use it only for the purposes we specify. In general, Fast.io collects data for the purpose of customer services, general business analytics, and platform debugging. Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete the account and the information. If we become aware that a child under 16 has provided us with personal information, we will suspend the account. For assistance, contact us at help@fast.io .
Your personal information may be used to correspond with you regarding the services, provide customer support, and communicate important updates. We retain data only as long as necessary to provide requested services, comply with legal obligations, and enforce our agreements. When you choose to make Content available, Fast will collect information from other parties for the purpose of preventing abuse, billing, and, in some cases, reporting to you. Some information is retained only as long as necessary to provide requested Services; other information may be retained longer to comply with our legal obligations and enforce our Agreements. Under GDPR and CCPA, you have the right to request the deletion of your personal data when it is no longer necessary for these purposes.
Fast will display your avatar, full name, and email address on various pages of the service to facilitate the services and user identification. Fast is not responsible for any personal information published online through your directed use of the Services. You may receive unsolicited messages from other parties or it may be used in a manner that violates the law, your personal privacy or your safety. By using the Services and publishing Content, you assume the risks and sole liability arising as a result of such information being displayed.
If you are not a resident of the United States, you understand and agree that Fast stores and processes your information on servers located in the United States and potentially other jurisdictions. By providing any data to Fast, you consent to the transfer of such information to the United States and other jurisdictions. Fast ensures that such transfers comply with GDPR requirements, including the use of standard contractual clauses or other appropriate safeguards to protect your personal data.
We will not rent or sell your personally identifiable information to third parties. However, we may disclose your personal information or any of its log file information when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or compulsory legal request; (b) co-operate with investigations of purported unlawful activities; (c) identify persons who may be violating the law or legal notice; (d) protect and defend the rights or property of Fast or third parties; (e) protect the safety of an individual or group; (f) prevent fraud or abuse of Fast or its users. Any such disclosures will comply with GDPR and CCPA requirements, and where possible, we will notify you before disclosing your personal information.
The services require cookies to function properly. These cookies are not used for tracking outside of the services and are not shared with third parties. Cookies help us save your preferences and session information to enhance your user experience. A cookie is a small data file that we transfer to your digital device. We may use “persistent cookies” to save your ID and related information. We may use “session cookies” and “local storage” to enable certain features of the Service. You are solely responsible for the privacy and security of your digital devices receiving this technology.
Fast utilizes Microsoft Clarity for analytics and service improvement. Microsoft collects and receives personal data through your use of our Services to provide analytics services. This data collection helps us understand how users interact with our Services, improve user experience, and diagnose technical issues. For more information about how Microsoft processes your data, please review the Microsoft Privacy Statement.
Additionally, third parties may collect Personal Data from individuals using Fast Services. These third parties are bound by their own privacy policies and terms of service. We require our third-party service providers to maintain appropriate security standards for protecting your personal information and to use the data only for specified purposes.
The security of your information is important to us. Fast employs measures to protect information collected from loss, destruction, disclosure, unauthorized access, misuse, and alteration. Although we strive to protect your personal information, Fast cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Sensitive data is stored in an encrypted form. Fast does not store, collect, or transmit your payment data. Under GDPR and CCPA, you have the right to be informed about data breaches that may affect your personal data.
In the event that Fast is acquired, sold or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from you as part of any change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, Fast may not be able to control how your personal information is treated, transferred or used.
Fast utilizes third-party services, including Stripe for billing and Bugsnag for bug tracking. By using our services, you agree that data, including PII, may be shared with these third parties to facilitate subscriptions, billing, and service improvement.