Privacy Policy

Last updated on November 17th, 2021

Our Commitment

Fast is focused on privacy first. As a general rule, we collect as little information as possible to enable the services, and monitor stability and performance. We do not sell any user data, nor do we show any ads or work with any 3rd party traffic monetization services or platforms. We try not to incorporate 3rd party tracking tools, even services such as Google Analytics are avoided for your privacy. Limited analysis of activity is done to prevent abuse, ensure a high level of service performance, and to detect bugs. Most importantly, your files, and the metadata of your files are encrypted before transfering to us. We have no ability to inspect or access your files. If you have questions, please contact us.

Fine Print

This Fast Technologies ("Fast") Privacy Policy, in conjunction with the Terms of Service, and other terms and conditions of use which are incorporated herein by reference and may be posted and applicable to specific services, collectively referred to as the "Agreement", governs your use of this website, content, apps, software, products and services provided to you on, from, or through the Fast website or platform (collectively, the "Services"). Fast may modify the Agreement which will become effective immediately upon posting on the website. Your continued use of the website and any associated services, the "Services", indicates your acceptance of the Agreement. We will notify you directly and require your acceptance of any significant changes to this Privacy Policy.

Any Content made available to Fast by you, becomes Published Content. Content is encrypted by your browser client before upload and decrypted on download. You are responsible for your encryption keys which are automatically generated by your browser. Your encryption keys are never transmitted to our servers. It is the purpose of the Services that Content will be publically accessible by the action of you sharing it and the associated encryption keys with trusted parties. We do not announce it to any 3rd parties or publish links on your behalf, nor do we, at any time, have the encryption keys to decrypt them.

Personally Identifiable Information or PII is information about a specific individual which may include but is not limited to, names, address, email address, IP addresses or any other identifier that may be used to identify or track an individual person. We only store PII to enable the services for upload and download, to prevent abuse, and to ensure a high level of service (performance and error monitoring).

This Privacy Policy governs your use of the Fast Services, regardless of how you access it, and by using our Services you consent to the limited collection, processing, and storage as described in this Privacy Policy. We automatically receive limited types of information when you interact with our website, apps, services and platform. This information includes your computer, tablet, mobile or other digital device's IP address, access times, your browser type and language. We may also collect information about the type of operating system you use, your account activity, and accessed pages. Personal and non-personally identifiable information from collected data may be shared with third parties who work on our behalf to provide you Services. In general, Fast.io collects data for the purpose of customer services, general business analytics, and platform debugging.

Since our Services are not directed to persons under 16, we do not knowingly collect personally identifiable information from children under 16. If a parent or guardian becomes aware that "his" child has provided us with personal information without "his" consent, "he" should delete the account. If we become aware that a child under 16 has provided us with personal information, we will suspend the account. For assistance, contact us at help@fast.io.

Your personal information may be used to correspond with you solely regarding the Services. When you choose to make Content available, Fast will collect information from the other parties for the purpose of preventing abuse, billing, and, in some cases, reporting to you. Some information is retained only as long as necessary to provide requested Services; other information may be retained longer so we may provide the Services, comply with our legal obligations and enforce our Agreements.

Fast will publish your Avatar, Full Name, and Email Address on the download page of any Content you upload. Fast is not responsible for any personal information published online through your directed use of the Services. You may receive unsolicited messages from other parties or it may be used in a manner that violates the law, your personal privacy or your safety. By using the Services and publishing Content, you assume the risks and sole liability arising as a result of such information being displayed.

If you are not a resident of the United States, you understand and agree that Fast stores and processes your information on computers located in the United States and around the world, and by providing any data to Fast, you consent to the transfer of such information to the United States and other jurisdictions around the world.

We will not rent or sell your personally identifiable information to third parties. However, we may disclose your personal information or any of its log file information when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) co-operate with the investigations of purported unlawful activities; (c) identify persons who may be violating the law or legal notice; (d) protect and defend the rights or property of Fast or third parties; (e) protect the safety of an individual or group; (f) prevent fraud or abuse of Fast or its users.

The Services require "cookies" to operate the Services but are not used for any tracking outside of the Services and are not shared with 3rd parties. A cookie is a small data file that we transfer to your digital device. We may use "persistent cookies'' to save your ID and related information. We may use "session cookies'' and "local storage" to enable certain features of the Service. You are solely responsible for the privacy and security of your digital devices receiving this technology.

The security of your information is important to us. Fast employs measures to protect information collected from loss, destruction, disclosure, unauthorized access, misuse, and alteration. Although we strive to protect your personal information, Fast cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Sensitive data is stored in an encrypted form. Fast does not store, collect, or transmit your payment data.

In the event that Fast is acquired, sold or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from you as part of any change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, Fast may not be able to control how your personal information is treated, transferred or used.

Fast uses 3rd parties to enable the services, such as Stripe for billing, and Bugsnag for bug tracking. By your use of these services, you also agree that data, which may include PII, may be sent to them in the event you purchase a subscription or encounter a bug.

Contact Us

If you have any questions about this Privacy Policy, contact us by mail c/o Privacy Policy, 4200 Research Forrest Drive #270, The Woodlands, TX 77381 or by email at privacy@fast.io.

July 1, 2019 Fast.io