Fast.io Data Deletion Policy

This Fast Technologies (“Fast”) Data Deletion Policy (“DDP”) is an extension of our Terms of Service, Privacy Policy, and other terms and conditions. Fast may modify this policy which will become effective immediately upon our posting on the website.

As a general rule, we store the smallest amount of information on you as possible to enable the services. You can see our Privacy Policy for more information on that. If you would like to ensure your data is fully flushed from our system, please email us at help@fast.io and request your data be purged. We will verify your request and then comply with it. Items that we will purge, your user account, and file associated with your user account, any credentials associated with your Single Sign On provider, or any other account specific information we’ve stored directly associated with your account.

Fast may retain a limited amount of data required or related to billing, platform security, or legal compliance, however any personal data, data related to your SSO provider, files, etc are removed immediately, but in an asynchronous fashion. Some data stored on 3rd party providers, such as billing providers, or diagnostic providers, such as Bugsnag, may not be removed immediately. See our privacy policy for more details.

Login to Delete

  1. Login to your account, if you are not already logged in.
  2. Goto the top right corner of the homepage and click the dropdown.
  3. Go to Account.
  4. Scroll down to “DELETE MY ACCOUNT” highlighted as a red button.
  5. Click it and confirm deletion.
  6. Your account is now deleted and data will be flushed.

Contact Us

If you are unable to login to your account, you can contact us at help@fast.io . Let us know you’re trying to delete your account. Your email must come from the exact address you wish to delete. We gitwill then email you back to confirm. Upon your final confirmation, we will process the delete on your behalf.